At Lux Vehic Pick, we are fully committed to protecting the privacy and personal data of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
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Personal Information: name, email address, phone number, address, identification details (where applicable), and billing details.
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Technical Information: IP address, browser type, operating system, device identifiers, and access times.
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Usage Data: pages visited, time spent on the website, click paths, and referring URLs.
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Communication Data: messages sent through contact forms, emails, or support tickets.
All data is collected with consent or legitimate interest in order to deliver services, respond to inquiries, and improve your experience.
2. How We Use Your Information
We use your data for the following purposes:
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To provide and manage our luxury vehicle sourcing and concierge services.
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To personalize the content and recommendations based on your preferences.
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To improve website performance, design, and navigation.
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To communicate with you about updates, promotions, and service-related messages.
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To comply with legal obligations and protect our business from fraud or abuse.
We never sell or rent your personal information to third parties for commercial purposes.
3. How We Share Your Information
Your data may be shared with:
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Service providers assisting with operations such as hosting, payment processing, transport, or legal verification.
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Partners and third-party brokers strictly for the purpose of fulfilling service obligations, always with data protection measures in place.
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Legal authorities when required by applicable laws or in response to lawful requests.
We ensure all partners adhere to confidentiality and data protection standards.
4. Data Retention
We retain personal data only for as long as it is necessary:
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To fulfill the purposes for which it was collected.
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To comply with legal, regulatory, and accounting requirements.
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To support future client service requests or historical reference.
You may request deletion of your data by contacting us, subject to compliance and audit obligations.
5. Data Security
We implement strict technical and organizational security measures:
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SSL encryption across the website.
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Restricted access to sensitive systems and records.
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Routine audits and vulnerability assessments.
While no system is entirely immune to breaches, we work diligently to safeguard your information at all times.
6. GDPR Compliance
If you are located within the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):
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Right to Access: You may request a copy of your personal data.
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Right to Rectification: You can correct inaccurate or incomplete data.
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Right to Erasure: You may request the deletion of your data when no longer necessary.
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Right to Restrict Processing: You may limit how we use your data under certain conditions.
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Right to Data Portability: You may receive your data in a commonly used format.
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Right to Object: You may object to certain types of data use, such as direct marketing.
To exercise these rights, please email support@luxvehicpick.com. We will respond within 30 days.
7. Cookie Policy
Our website uses cookies to enhance your browsing experience, analyze traffic, and offer relevant content. Cookies are small data files stored on your device. They help us:
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Remember your preferences and settings.
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Understand user behavior for website optimization.
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Improve site performance and user interface.
You can control cookie preferences through your browser settings. Disabling certain cookies may impact site functionality.
Types of Cookies We Use:
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Essential Cookies: Enable core site functions like navigation and form submission.
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Analytics Cookies: Help us understand how visitors interact with our site.
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Functionality Cookies: Allow us to remember choices you make to improve usability.
By continuing to use our site, you consent to our use of cookies unless disabled in your browser.
8. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect or store information from anyone under this age. If we discover we have collected personal information from a minor, we will take steps to delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technologies, or business practices. All updates will be posted on this page, and we encourage you to review it regularly.
Continued use of the site and services constitutes your acceptance of any changes.
11. Contact Us
If you have any questions about this Privacy Policy, data usage, or want to exercise your rights, please contact:
Lux Vehic Pick
Email: support@luxvehicpick.com