Terms of use

Welcome to Lux Vehic Pick. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Use. If you do not agree with these terms, you should not use our platform or services.


1. Acceptance of Terms

By using the services offered by Lux Vehic Pick, including but not limited to browsing our website, requesting consultations, and engaging in vehicle acquisition, you affirm that:

  • You are at least 18 years of age.

  • You have the legal authority to enter into this agreement.

  • All information you provide is accurate, current, and complete.

Lux Vehic Pick reserves the right to modify these terms at any time. It is your responsibility to review this page periodically. Continued use of the service after any changes signifies acceptance of the updated terms.


2. Description of Services

Lux Vehic Pick offers luxury vehicle sourcing, acquisition management, and post-purchase concierge services. All vehicles are sourced on demand and are subject to availability, inspection, and verification. We do not operate as a traditional dealership and do not maintain inventory.

While we strive to offer precise and timely services, we do not guarantee the availability of specific makes, models, or delivery dates.


3. User Responsibilities

You agree to:

  • Provide accurate and truthful information during any consultation or service request.

  • Not engage in unlawful, fraudulent, or harmful behavior when using our services.

  • Respect the intellectual property and confidentiality of Lux Vehic Pick and third parties.

  • Abide by any additional guidelines or rules communicated to you during service engagement.

You understand that failure to comply with these obligations may result in the suspension or termination of your access to our services.


4. Intellectual Property

All content, branding, logos, text, images, and software on this website are the intellectual property of Lux Vehic Pick, unless otherwise stated. You may not copy, reproduce, distribute, or create derivative works from our content without express written permission.

Any unauthorized use may constitute a violation of applicable laws and is strictly prohibited.


5. Limitation of Liability

To the maximum extent permitted by law, Lux Vehic Pick shall not be held liable for:

  • Any direct, indirect, incidental, or consequential damages resulting from your use of or inability to use the services.

  • Delays, cancellations, or changes to vehicle availability outside of our control.

  • Any third-party actions, representations, or guarantees, including but not limited to sellers, brokers, or transport providers.

Your use of our services is at your own risk, and all services are provided on an “as-is” and “as-available” basis.


6. Service Disclaimer

Lux Vehic Pick provides consulting and sourcing services but does not guarantee the success of vehicle acquisition or satisfaction with third-party products or services.
While we thoroughly vet our network and do our best to verify vehicle quality and documentation, final decisions are made at the discretion of the client, and we strongly recommend independent legal or mechanical review when necessary.

We are not responsible for:

  • Post-purchase defects or mechanical failures.

  • Third-party misrepresentation or legal issues associated with a vehicle.

  • Customs clearance delays, import/export regulations, or taxes imposed by government agencies.


7. Refund Policy

Due to the bespoke nature of our services, all consultation fees, sourcing fees, and transaction management fees are non-refundable once the service process has commenced. This includes but is not limited to time invested in research, negotiations, verification, and paperwork.

Refunds may only be issued under the following conditions:

  • If Lux Vehic Pick is unable to begin the service after full payment and written confirmation.

  • If no sourcing actions have been undertaken, and the request for cancellation is made in writing within 24 hours of payment.

We reserve the right to determine the eligibility of any refund and will communicate the outcome within 14 business days of request submission.

For refund inquiries, please contact support@luxvehicpick.com.


8. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Republic of Singapore. Any disputes arising from the use of our services shall be exclusively subject to the jurisdiction of Singaporean courts.


9. Contact Information

For questions regarding these Terms of Use, or to request clarifications, please reach out to us at:

Email: support@luxvehicpick.com